The route through my professional life has not been traditional or linear. I worked with amputees at the age of 18 in India, before completing
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Sainsbury’s Magazine article
Article in Sainsbury’s Magazine, for which Rob was interviewed, titled ‘How to Talk to Strangers’.
‘At My Best’ interview
See ‘At My Best’ interview for Belong Communications here
How to Find Happiness Where You Least Expect It
Many years ago, I worked with a remarkable man who’d spent 20 years as a monk before getting married, starting a family and becoming a brilliant educator. He was making a brief stop in the UK and I had the afternoon free, so I took him to Hampton Court Palace near London. I imagined that we’d go round the palace,
Read more >How to Manage Your Emotions
The life lesson we should have been taught at school. We all suffer from emotional overreactions. In the heat of the moment we say something to a person we love without stopping to consider the shockwaves. Or we blast off an email and wonder why we didn’t sleep on it before pressing ‘Send’. Our emotions spill over and, by the
Read more >How to Prevent Arguments
5 Warning Lights That Tell You a Conversation’s Going Wrong In the late 1960’s, a series of catastrophic plane crashes occurred without any apparent awareness of danger on the part of the pilots. In response, the aviation industry introduced an enhanced warning system to alert pilots to danger. For example, if terrain rises significantly within 2,000 feet of the
Read more >Why People May Not Want Your Advice
A riddle asks: “What do we love to give but hate to take?” The answer is advice. And yet many of us are addicted to offering our solutions and pearls of wisdom at the slightest opportunity. Over time this can cause friends, family, and colleagues to pull up the drawbridge on communicating with us. Our advice may be well-intended but
Read more >Why Men and Women Miscommunicate at Work
A number of years ago I worked with an international company that had one woman among its entire senior management community. After a strategy meeting, the conversation at dinner deteriorated to the point where I felt uncomfortable on her behalf. She happened to be sitting next to me, so I asked her how she coped. ‘I behave like a man,’
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