The route through my life has not been traditional or linear. Having lived on four continents during my childhood, I worked with amputees in India when I was 18, returned to the UK to complete a degree in English at the University of York and then became a professional artist. Somehow my first ever painting commission ended up being published by the Art Group and sold in every IKEA store in the world.

I’ve spent 30 years exploring the dynamics and practices of effective communication. Having turned this into a career, I’ve had the good fortune and privilege to work with many organizations across five continents, including the 2012 London Olympics, Virgin, the Post Office and BBC Worldwide.

In recent years I’ve been exploring psychological flexibility, which is becoming a crucial – if not the crucial – skill that we need to develop during these turbulent times.

My first book Blamestorming: Why Conversations Go Wrong and How to Fix Them was published by Watkins in September 2014 and is available in 5 languages. The follow-up is Workstorming: Why Conversations at Work Go Wrong and How to Fix Them which was published in September 2016. The techniques referred to in my books have been developed from working with thousands of people, including business leaders, sports professionals and teenagers.

I  am represented by Robert Kirby at United Agents.

I’m a Non-Executive Director at BAFTA and EMMY-winning visual effects company Jellyfish Pictures, based in Brixton, London. Have a look at