Books

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Blamestorming: Why Conversations Go Wrong and How to Fix Them, was published by Watkins in September 2014. It topped Amazon’s Movers and Shakers list, won the Coalition of Visionary Resources Award for ‘Best How-To Book’ in USA, and was a finalist for Small Business Book of the Year.

Blamestorming seeks to answer why disagreements often escalate into rows and how our wires can get crossed when talking to a stressed partner, difficult teenager, over-worked colleagues or demanding boss.

Using real-life examples, Blamestorming is intended to be a uniquely accessible guide to expert conversation that puts superb communication skills at your fingertips.

Here’s what people say about Blamestorming:

‘Powerful conversations are essential to world class performance. Blamestorming will show you how.’
Amy Williams – Olympic gold medallist

‘Blamestorming offers a truly fascinating insight into the complex world of conversation.’
Martin Davies – bestselling author of The Conjuror’s Bird

‘Rob understands the dynamics of conversation inside out.  He has vast experience and mastery in this field. The world will be better for him sharing it.’
Hugh Brasher – Race Director, The London Marathon

‘Blamestorming reveals how the way we think influences the way we communicate. This is cutting-edge psychology packaged in the most accessible way. Anyone who is serious about improving their communication skills will find it practical and relevant.’
Rob Archer – The Career Psychologist

‘Effective conversations are important to me in managing and leading at work, and in enjoying my family and friends. Blamestorming is a highly stimulating and valuable guide through the art of how to converse successfully.’
Matt Stringer – Commercial Director, Mothercare

‘Rob’s book will teach you how to hear what’s really being said and say what you really mean to say. It will help you to increase your self-confidence and to put your relationships on a firmer and more positive footing. Rob’s guidance would be important in any day and age, but in today’s world we need his book more than ever. As texts, emails and other forms of ‘silent’ communication crowd out the opportunity to practice the art of face-to-face conversation, we need the help of a skilled communicator more than ever. I recommend Rob’s book to anyone who wants to communicate more effectively.’
Linda Blair – clinical psychologist, columnist, broadcaster and author of  The Happy Child (2008), Straight Talking (2009), Birth Order (2011) and The Key to Calm (2014)

‘As the CEO of 55,000 staff, I have valued Rob’s partnership at defining moments in our history. He knows how to have meaningful conversations that move life instead of talking about life. In Blamestoming, he will show you how.’
Julian Roberts – CEO of Old Mutual Group

‘In professional sport, as in every domain of life, conversation plays a crucial role in performance. In this book, Rob demonstrates simple, practical ways to revolutionize your conversational life.’
Matt Perry – England’s most-capped rugby full-back

‘Rob knows how to have meaningful conversations that allow people to be honest with themselves and authentic with others. I can’t think of a better person to write a book like this!’
Paula Vennells – Managing Director, Post Office Ltd

‘In Blamestorming, Rob shares a wealth of experience and makes the art, science and skills of conversation accessible to everyone. Rob can be for conversation what Martin Lewis is for saving money – the UK’s expert. Nobody occupies this space in the public consciousness today.’
Gordon Gourlay – MD of First Rate Exchange Services (the UK’s leading provider of foreign exchange)

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Workstorming: Why Conversations at Work Go Wrong and How to Fix Them, was published by Watkins in September 2016 and reached Number 1 on Amazon’s list of Human Resource Management books.

Irrespective of your role, and whether you communicate face-to-face, by email, phone, or online, Workstorming is the essential guide for smart working in the information age.

Here’s what people say about Workstorming:

‘We spend our life in conversations, but so often come away thinking that we could have achieved more from them. Whatever your role or gender, Workstorming offers a practical toolkit to increase the odds of getting your conversations right.’
Sharon Doherty – Global Organization and People Development Director, Vodafone

‘Workstorming is packed with practical insights gleaned from Rob’s extensive personal experience, many of which resonated with my own challenges of leading large teams during my career. Rob reminds us that if we listen, pause and focus on meaningful conversations we can be at our most impactful, not only in our workplace but also in our personal lives.’
Ian Buchanan – Group Chief Information Officer, Barclays Bank Plc, and Global Chief Operating Officer, Barclaycard

‘I was so glad to learn that Rob has written another book, and what a welcome addition it is to the art of good communication! In his usual clear style, and using an enjoyable and practical approach, Rob explains how to listen – truly listen – and teaches you how to convey exactly what you intend. This book is a treasure.’
Linda Blair – clinical psychologist, author, broadcaster and weekly columnist for the Daily Telegraph

‘Rob Kendall is one of the world’s leading experts on improving conversations. With Workstorming, he has applied his expertise to an area that sorely needs it: the workplace. Based on sound psychology, this is an absolute must-read for anyone wanting to communicate more effectively at work.’
Rob Archer – The Career Psychologist

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