The route through my life has not been traditional or linear. Having lived on four continents during my childhood, I worked with amputees in India when I was 18, returned to the UK to complete a degree in English at the University of York and then announced that I wanted to be a professional artist. Somehow my first ever painting commission ended up being published and sold in every IKEA store in the world.

My longest-standing passion, which I’ve explored for 30 years, is the art and practice of conversation, mainly because I grew up thinking I was terrible at it. Having turned this into a career, I’ve had the good fortune and privilege to work with over 70 organizations on five continents, including the 2012 London Olympics, Virgin, the Post Office and BBC Worldwide.

My first book Blamestorming: Why Conversations Go Wrong and How to Fix Them was published by Watkins in September 2014 and is available in 5 languages. The follow-up is Workstorming: Why Conversations at Work Go Wrong and How to Fix Them which was published in September 2016. The techniques referred to in my books have been developed from working with thousands of people, including business leaders, sports professionals and teenagers.

I  am represented by Robert Kirby at United Agents.

I’m a Non-Executive Director at BAFTA and EMMY-winning visual effects company Jellyfish Pictures, based in Soho, London. Have a look at