Rob Kendall...

"Rob's relaxed, open character combined with his integrity, his capacity to listen and his engaging style makes working with him both effective and enjoyable.
Running workshops and programmes to facilitate change is one thing, but inspiring individuals to achieve demonstrable results is another. Rob has helped our leaders understand the challenges they are facing and be more comfortable with 'living in the gap'. They have responded by collectively driving improved action and performance across a number of key areas in preparation for the London 2012 Olympics.
There are many influential people I have experienced in this field over my career and I would rate Rob Kendall as one of the best I have worked with."

"After joining Post Office Financial Services, it became clear that I had joined a complex joint venture, combining two very different organisational cultures. A new leadership team had been formed and were struggling to create the necessary breakthroughs, at the required pace. I had no hesitation in recommending Rob to the Executive Team, to help turn around the relationships with both shareholders. He has a fantastic ability to make the complex seem simple, to quickly identify what really matters and to make seemingly impossible tasks feel more achievable.
Four years on, Rob has played a key role in helping Post Office Financial Services to deliver on its commitments to the shareholders and we will continue to tap into his considerable experience to help us create and deliver our own 'bold new future'........"

"Rob's contribution has been immensely valuable to me in every aspect of my leadership and business performance at Virgin Money."

"I have been working with Rob to develop myself, my senior management team and my staff, who work in retail stores across the UK. I cannot praise his style, commitment and methods highly enough. He has engaged people at all levels of my company and has made a real difference to our performance, communication and ability to listen to each other. I have no hesitation in giving him the highest recommendation."

"What Rob delivered has and will continue to have a radical, wide ranging, enduring and very positive impact on smile, and has already begun to influence other areas of the Co-operative movement as they adopt the model that we are now so proud of."

"Rob is the most on-target and effective transformational coach and team builder I know. He achieves inspiring results that measurably drive team and individual performance and energy."

"I have been working with Rob as a coach. Specifically I was keen to get coaching support from Rob as Penna was about to go through a period of significant change – with the potential to grow three-fold. Rob’s experience in working with CEOs to take their business to a different level has been inspirational and hugely helpful. Rob has an ability to get you to focus on the key issues to make those giant steps – a focus on what needs to be done. This has been exceptionally helpful in thinking through difficult situations. Rob is an exceptional coach and I would recommend him to any CEO."

"What I found from Rob was practical help and a very 'no kidding' approach to problems and issues. There was no fluffy nonsense, no creeping to the boss, no pulling of punches, but we found it easy to be brave because we knew it came from a great commitment to us. His approach allowed us to become more self-reliant."

"It's a testament to the guidance that you gave to the project, that the commitment to embedding our Group Values continues across the US, UK and South African businesses now that the spotlight has moved on to other projects. You held us true to our aims while creating the space for healthy dialogue which enabled each of the businesses to find their place in the whole. The result is a set of Group Values which all the businesses are committed to."

"I would always turn to Rob now when I'm struggling to work out what really matters to me in order to make the right decision, either in the context of a specific role, or how a particular role will fit in with the life I want to lead."

"After last year's dressing-room ructions, coach Graham Ford sought professional help to instill the importance of teamwork. It has paid dividends for the Kent cricket team all summer."

"Rob Kendall is the best listener I've ever worked with. He coaches people and teams to fulfil their goals not by preaching or dictating but by allowing them to unlock their own doors to greater performance."

"Rob Kendall has been working with the senior management at Liquid Capital over a number of years. During that time his contribution has been invaluable in assisting the leadership to operate in a manner which enables ambitious business growth and which has contributed to the international success which Liquid Capital enjoys today. Rob has a distinctive style and has the ability to unravel even the most complex of scenarios with his understated but insightful techniques. He is a real professional and knows how to draw the best out of people so that their potential as future leaders is unlocked. I highly recommend Rob – he is inspirational and every business or individual would benefit from Rob’s expertise and guidance."

"Working with Rob is a privilege. His commitment and passion inspires leaders to take on and deliver significant challenges. He develops others with his thinking on leadership, and continually models these principles himself. His high level of professionalism means he will always be well prepared, and he engages truly and wholly with each organisation that he works with. Rob challenges and inspires me to bring the best out in myself. He has demonstrated his flexibility by working with senior leaders to deliver against all the odds (at Terminal 5), developing Safety Leadership initiatives at Laing O’Rourke, and inspiring young minds on our graduate programme."

"Rob worked with me to create the team that launched Egg - a seemingly impossible task - and then to create Egg's first marketing team. He has been Egg's business coach and can claim much credit for its extraordinary achievements. Rob's contribution to me as an individual is that he has made me into a business leader. And throughout the period that I've known him, he has been ruthlessly straight, as committed as me to the outcomes I seek and acting from the highest levels of integrity."

"Rob has outstanding expertise as a coach. He has worked successfully at all levels in the organisation. At executive level we used him frequently to help resolve problems and blockages and in the design and coaching of projects aimed at getting breakthrough results. I regard him as one of the key contributors to the successful launch of Egg."

"Constructing the largest project in Europe (Terminal 5) at the world's busiest international airport (Heathrow), AND delivering on time, on budget, to the highest quality standards and with the best safety record in the UK, seemed impossible to many in the industry.

A new leadership team was formed to lead the Buildings scope over arguably the most challenging period of the T5 project. Effective leadership wouldn't deliver the results – exceptional leadership was needed. Working with the team at Walleczek & Partners, Rob Kendall was identified as one of the best in his field to support the creation of a high performing leadership team. Has it delivered? Without question, it has been immensely important to our delivery against our promises and goals. Rob's personal style and methodology worked incredibly well and I would have no hesitation in asking for his contribution on my next assignment."

"Rob has outstanding expertise in the area of people development. He has worked successfully in designing and delivering a huge programme of work to maximise the potential of our people. His razor-like focus and incisive interventions resolve critical issues and problems. His ability to design and deliver a complex programme has made a huge difference to the capability of our Technology division."